The Saddle Shed

We do our best to provide a safe and convenient online shopping experience. When you make a purchase at TheSaddleShed.com:

1. We safeguard the integrity of our customers' credit card information.

2. If your credit card or debit card ("credit card") is used in an unauthorized manner on our site (as determined by your credit card company), we will cover whatever amount your credit card company doesn't -- up to $50.

TheSaddleShed.com Privacy Policy

Our Commitment to Privacy, Effective September 1, 2004

The Saddle Shed values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, and promotions. The Saddle Shed recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide us online to third parties.

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, contact us via email at info@thesaddleshed.com.

If our information practices change in the future, we will let you know by posting the policy changes on our website or by communicating directly with you.

What kind of information does The Saddle Shed collect?

We collect information -- such as your name, email address, mailing address, and phone number -- that you provide to us when you place an order, and when you save your info with us or participate in a promotion.

How does The Saddle Shed use my information?

When you make a purchase at thesaddleshed.com, we use the information you provide us to process your order. We will also send you an email message confirming that your order has been received and another to let you know when it has been shipped. Additionally, we may need to contact you via phone, postal mail, or email if we have other questions regarding your order.

If you purchase from us online, we will also send you notices about our products, services, and promotions through email or postal mail. Don't worry -- if you have previously asked to be removed from our email list, we will not send email notices about our products, services, and promotions if you place an order. Please note that it may take six to eight weeks for our systems to be updated when unsubscribe requests are made.

When you save your info with us -- online, over the phone, or at our retail store -- you will be automatically signed up to receive email messages from us regarding our products, services, and promotions. However, if you participate in a promotion, you may choose whether or not to receive email messages from us regarding our products, services, and promotions. Please note that you may still receive information from or about The Saddle Shed in connection with the promotion.

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us about our products, services, or promotions via email, postal mail, or phone, please contact us via email at info@thesaddleshed.com. Please be sure to include your email address, full name, and password. It may take up to eight weeks to complete your request.

How does The Saddle Shed protect children's privacy?

We at The Saddle Shed understand your concerns regarding your children's access to the Internet and the Internet's access to your children. We, too, are concerned about children's safety online. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior, verifiable parental consent.

If we become aware that an individual who has joined our email list or who has saved information with our websites is under the age of 13, we will remove his or her personally identifiable information from our files.

Does The Saddle Shed share my information with third parties?

We do not rent, sell, or share any information we collect to or with any unaffiliated third party.

How do I remove my information from email, phone, and postal mailing lists?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us about our products, services, or promotions via email, postal mail, or phone, please let us know by sending us an email message at info@thesaddelshed.com. Be sure to include your email address, full name, and password with your request.

Please note, however, that unsubscribe requests may take up to eight (8) weeks to be effective. In addition, if you ask us to remove your name and address from our email or postal mailing list, we will have to maintain your name in a "do not mail" file to ensure that we honor your request. Please also note that when you make an online purchase, we will contact you via email to confirm your order and to let you know when it has been shipped. In addition, we may need to contact you via phone, postal mail, or email with other questions regarding your order.

If prior to participating in a contest or promotion you opted not to receive information about or mailings from us, you may still receive information from or about The Saddle Shed in connection with the promotion you entered or participated in. If you do not want to receive information about The Saddle Shed you may opt not to participate in these promotions.

What are cookies? How and why does The Saddle Shed use cookies on its site?

A cookie is a small data file that websites often store on your computer's hard drive when you visit. A cookie may contain information, such as a unique user ID, that is used to track the pages you've visited. The Saddle Shed uses cookies, but we do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site. They also allow us to recognize customers who have saved their info with us when they visit, and to provide those customers with their account information. If you save your info with The Saddle Shed or order from our site, we use cookies to monitor and maintain information about how you use our site and what you buy.

You can refuse cookies by turning them off in your Web browser. However, if you turn off cookies, we will not be able to track your order, which means you will be unable to make purchases from our site. Nor will we be able to recognize you as a customer who has saved your info with us, so you will be unable to access (or change or delete) your account information. Linking to our site from another website may cause technical issues for some Internet Explorer 6.0 users. If you are shopping at TheSaddleShed.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium." If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High," or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify. If you have any questions about ordering, please send us an email message at info@thesaddleshed.com.

How does The Saddle Shed make sure my order information is secure?

Protecting your order information is our priority. We use Secure Sockets Layer (SSL) technology to ensure the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window after you access our secure server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL line of your browser. If you have accessed a secure server, the first characters of the site's address should change from "http" to "https."

Some browser versions and some firewalls don't permit communication through secure servers. If this is the case for you, you'll be unable to connect to our server, so you won't be able to mistakenly place an order through an unsecured connection. If for any reason you cannot access the secure server, please feel free to send us an email message info@thesaddleshed.com.

What about links to other websites and services?

The Saddle Shed website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy, and you should review those policies before visiting these sites. The Saddle Shed has no responsibility for linked websites and provides these links solely for the convenience and information of our visitors. If you have any questions about our privacy policy, just send us an email message